Welcome to the TMAP® Quality for Cross-Functional Teams e-learning course. This course has been designed to help you thoroughly understand the concepts, principles, and practices covered in the official syllabus, while preparing you effectively for the certification exam. Unlike traditional learning materials that follow the book chapter by chapter, this e-learning is structured around the official syllabus. Related topics are grouped together, even when they originate from different chapters of the book. This creates a more logical learning experience, avoids repetition, and provides greater variety throughout the course, making learning more engaging and effective. Each module contains numerous knowledge checks